Frequently Asked Questions
How long does delivery take?+
We deliver across India within 2–7 business days depending on your location. Metro cities usually receive orders in 2–4 days.
Is shipping free?+
Yes! Shipping is free on all orders above ₹499. Orders below that carry a small delivery fee shown at checkout.
What is the minimum order value?+
The minimum order value is ₹100.
What payment methods do you accept?+
We accept UPI, credit/debit cards, netbanking and wallets via Razorpay, plus Cash on Delivery on eligible orders.
What is your return policy?+
You can return eligible products within 7 days of delivery. Pickup is free for eligible returns. Refunds are processed within 10 business days.
Can I cancel my order?+
Yes, orders can be cancelled any time before they are shipped. Once shipped, you can refuse delivery or raise a return instead.
Are your toys safe and certified?+
We list safety information, age guidance, material details and BIS certification info on every product page. Always check the age recommendation before buying.
Do toys come with warranty?+
Warranty is as per each brand/manufacturer’s policy and is mentioned on the product page where applicable.
How do I track my order?+
Use the Track Order page with your order number and email. Once shipped, we add the courier name and tracking ID to your order.
Do I need an account to shop?+
You can browse freely, and creating an account lets you manage orders, save wishlists and check out faster.